Contact Us

We'd love to hear from you. Reach out with any questions.

Get in Touch

Email

hello@afycud.com

Hours

Mon–Fri: 9AM–6PM EST

Location

New York, NY, USA

For order-related inquiries, please include your order number in the message. We typically respond within 24 hours on business days.

Frequently Asked Questions

Quick answers to common questions

Each pair of AFYCUD bracelets connects via our dedicated mobile app using Bluetooth and cloud technology. Once paired, a touch on one bracelet instantly sends a vibration and light signal to the other, regardless of distance.

Our bracelets feature rechargeable batteries that last 5-7 days on a single charge with regular use. A full charge takes approximately 1.5 hours via the included magnetic charging cable.

Yes, all AFYCUD bracelets are rated IP67 water-resistant. They can withstand splashes, rain, and brief submersion. However, we recommend removing them during swimming or showering for longevity.

We offer three sizes: S (15-17cm), M (17-19cm), and L (19-21cm). Measure your wrist circumference with a flexible tape measure and choose the size that best fits. When in doubt, we recommend sizing up for comfort.

We offer a 30-day return policy for unworn items in original packaging. If you're not completely satisfied, contact our support team for a full refund. Custom engraved items are non-returnable unless defective.

Yes, we ship worldwide. Standard international shipping takes 7-14 business days. Express shipping (3-5 business days) is available for an additional fee. Free standard shipping on orders over $100.

We offer complimentary engraving on select models. You can add initials, a short message, or a significant date. Custom engraving adds 3-5 business days to your order. Contact us for bulk or corporate customization.

Our bracelets use premium materials including 925 sterling silver, 18K gold plating, genuine natural stones, and Italian leather. All materials are hypoallergenic and nickel-free, suitable for sensitive skin.